Hi, my name’s Kiel
I’m a programmer and a proud dad. My family relocated from Southern California to the South Shore of Boston. We love exploring the natural beauty of Massachusetts and have called it home for several years now.
Programming – I’m proficient in AMX, Crestron, and Extron control systems
Audio DSP – I’m certified in Biamp Tesira and QSC Q-SYS platforms, and highly proficient with Polycom SoundStructure
Senior Control Systems Programmer at ConvergeOne
(2010 – present)
Create AMX, Crestron, and Extron systems per engineering design and customer requirements. Some projects are new work involving building out a room and testing system operation from the ground up. Some work requires reverse-engineering an existing room and adapting new functionality or design into the programming. Frequently dispatched on service calls when tech service issues are escalated beyond the call center. Service calls include identifying and replacing defective equipment, fixing programming or design errors, and concise communication with the customer.
Control Systems Programmer at Advanced Media Design
(2005 – 2010)
Sole AMX programmer for maintaining the MediaPOINTE System2. I learned control systems and how to automate auditoriums, boardrooms, and video conference rooms. Started as a Support Technician and worked up to Sales Engineer. Responsible for advising customers to the best solution using our products and assisting in sales calls over phone, video, or in person. Worked on technical documentation and best practices with streaming media. Taught industry certification classes from our office and at trade shows. Switched to AMX programming when a position opened up.
- Certified Crestron Master Programmer – Silver Level (CCMP)
- Harman Certified Control Professional (HCCP-P)
- Extron Control Specialist (ECS)
- Biamp TesiraFORTE Certified
- Biamp Tesira Server Certified
- QSC Q-SYS Level 1
- InfoComm Certified Technical Specialist (CTS)
- OSHA Construction Safety and Health (10 Hour)